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Solution to power cord connected but battery not charging



Sometimes you may find that you connect your AC adapter to your laptop then you observe that the laptop indicates that the AC cord is plugged in but the battery is not charging, I have experienced this problem myself and when I moved the cursor to the battery icon a massage displayed telling me no battery was detected, in my case the battery icon indicated a small cross at its bottom part….
This may be a hardware problem where repair will be required, possible hardware causes of this problem might be

  • ·         The laptops battery might be damaged

  • ·         The AC adapter might not be working properly

  • ·         The charging component on the motherboard

But what if this is a software problem that can be solved with some few clicks, this might save you both time and the cost. To me this problem was a software one and I solved it with only few clicks, when you faces the same problem with your laptop or a friend’s laptop this is how you should solve it...

  • ·         Disconnect power from the computer and shutdown the system

  • ·         After shutting down the system remove the battery from your computer

  • ·         Plug back the AC adapter and power on the computer without the battery

  • ·         After the computer is into the desktop right click my computer select properties then launch device manager

  • ·         Expand the battery icon then select Microsoft ACPI Compliant Method Battery right click it then uninstall then close device manager and restart your computer

  • ·         After shutdown disconnect the AC adapter plug in the battery connect AC cord then start the system

  • ·         On the desktop navigate back to device manager > action select scan for hardware changes then wait for the system to detect the battery and install the drivers

If the problem was associated with software issues this would help you fix it

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